Privacy Policy

Mr. Goldie Garage Door

Effective Date: October 8, 2026

Mr. Goldie Garage Door (“we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request an estimate, schedule garage door services, communicate with our team, or consent to receive text messages.

By using our website at https://mrgoldie.com/, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our business:

Full name
Phone number
Email address
Residential or service address
Details about your garage door repair, installation, or maintenance needs
Appointment and service history
Communications submitted through website forms, telephone calls, emails, or text messages
Website usage information, including IP address, browser information, and cookies

We collect information that you voluntarily provide or that is collected automatically through website technologies.

2. How We Use Your Information

Mr. Goldie Garage Door may use your personal information to:

Respond to questions and service inquiries
Provide estimates and quotes
Schedule and confirm appointments
Send appointment reminders and technician arrival notifications
Provide updates regarding garage door installations, repairs, and other services
Follow up after completed services
Request customer feedback and reviews
Provide customer support
Send promotional offers and marketing messages when you have expressly opted in
Improve our website, customer experience, and business operations

We use your information only for legitimate business purposes and in accordance with applicable laws and your communication preferences.

3. SMS Text Messaging and Consent

When you provide your mobile phone number and expressly opt in to receive SMS communications from Mr. Goldie Garage Door, you authorize us to send text messages according to the type of consent you provide.

Non-Marketing Messages

These may include:

Appointment confirmations and reminders
Estimate and scheduling updates
Technician arrival notifications
Service status updates
Responses to customer inquiries
Other communications related to requested services

Marketing Messages

If you separately opt in to marketing communications, you may receive messages about:

Promotional offers and discounts
Seasonal garage door maintenance specials
New products and services
Special announcements and other marketing updates

SMS Messaging Terms

Message frequency may vary.
Message and data rates may apply.
Reply STOP to any text message to opt out of future messages from that SMS program.
Reply HELP for assistance or call 530-312-5180.
Consent to receive SMS messages is not a condition of purchasing any products or services.
You may choose to receive non-marketing messages without subscribing to marketing messages.

We only send SMS communications in accordance with the consent you have provided and applicable messaging requirements.

4. Mobile Information Sharing and Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories of personal information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, except aggregators and providers of text messaging services that assist us in delivering SMS communications.

We do not sell, rent, or distribute customer mobile phone numbers or SMS consent information to third parties for their own marketing purposes.

5. Information Sharing with Service Providers

We may share necessary personal information with trusted service providers who assist us with website hosting, appointment scheduling, customer relationship management, payment processing, communications, and other business operations.

These providers receive only the information reasonably necessary to perform services on our behalf and are expected to protect that information.

We may also disclose information when required by law or when necessary to protect our legal rights.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, measure website performance, and evaluate advertising effectiveness.

These technologies may collect information such as browser type, device information, IP address, pages visited, and website interactions.

You can manage or disable cookies through your browser settings. Certain website features may not function as intended if cookies are disabled.

7. Information Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

Although we take precautions to safeguard your information, no electronic storage or internet transmission method is completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, maintain business records, comply with legal obligations, resolve disputes, and fulfill the purposes described in this Privacy Policy.

You may request deletion of your personal information, subject to applicable legal and recordkeeping requirements.

9. Your Privacy Rights and Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws.

You may also:

Opt out of marketing emails by using the unsubscribe link in those messages.
Opt out of SMS communications by replying STOP.
Contact us to update your communication preferences.
Request information about how your personal data is used.

We will review and respond to privacy-related requests in accordance with applicable law.

10. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and review websites.

We are not responsible for the privacy practices or content of independently operated third-party websites. We encourage you to review their privacy policies before sharing personal information.

11. Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

12. Changes to This Privacy Policy

Mr. Goldie Garage Door may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

Any updates will be published on this page with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy, our SMS communications, or how we handle personal information, please contact:

Mr. Goldie Garage Door

Yuba City, California

Phone: 530-312-5180

Website: https://mrgoldie.com/

Contact Page: https://mrgoldie.com/contact/